SHOPPING INFORMATION

Where in Canada do you deliver to?

We provide delivery services across Ontario. If you're located outside of Ontario, we can ship your order with UPS or FedEx.

How long will delivery take?

Enjoy the convenience of our same-day delivery service. For orders placed before 12 PM EST, we guarantee delivery on the same day. In the event that you place an order after 12 PM EST, rest assured that we will expedite your delivery, ensuring it reaches your doorstep the very next day.

What exactly happens after ordering?

Upon placing your order, we will promptly reach out to you at the phone number provided during checkout. We will quickly verify the details of your order and arrange a delivery time that aligns with your convenience.

Do I receive an invoice for my order?

Yes, once your order is confirmed, we will promptly send you an invoice via email

How much is shipping?

We are pleased to offer free delivery within the Greater Toronto Area (GTA). For customers located outside of the GTA, delivery charges may apply. Please feel free to email us, and we will be more than happy to provide you with a quote.

Do your products come with warranty?

All our products come with 1 year manufacture warranty. Our guarantee covers any structural faults or defects caused by manufacturing.

PAYMENT INFORMATION

Do you offer instalments?

Yes we do offer instalments. You can select Afterpay at checkout.

What is wishlist?

A wishlist on a website is a list of items that you can add to your account. This list makes it easy for you to save items that you are interested in or mark those you would like to purchase in the future.

What should I do if I receive a damaged or defective product?

In the event that a part of your product is damaged or defective, we are here to assist you. Simply notify us of the issue, and we will send you a replacement part.

What is your return policy?

If you are not 100% satisfied with your purchase, we offer a 15-day money-back guarantee on all Cloud Comfort products purchased fromwww.cloudcomfort.ca.