Privacy Policy

This privacy policy applies to and all other websites, affiliates or products owned by Cloud Comfort Canada. This privacy policy explains how we may collect, use or disclose your personal information which we would request during the purchase of our products, your communication with us or from any of our third party platforms.

We collect personal information from our customers under the following circumstances:

Registering an account with us- You may be prompted to register during your visit on our website, information like your username and password are collected at this time.

Purchasing furniture/mattress from us: When you make a purchase personal information like your billing address, delivery address, contact, name, email address and payment information are collected.

Submitting information to us- We collect information you submit to us through reviews, referrals and recommendations.

Communication with us- We collect information from you when you communicate with us by email, calling our store or subscribing to our newsletter.

How Cloud Comfort uses your information

We do not monetize your personal information, we use your information to enhance our service and products on our website.

We use your personal information to 

To debug or solve problems on our website.
To improve communication between yourself and our support team.
To detect cyber incidents and prevent fraudulent or malicious activity.
For technological research to improve our service and products on our website.
For advertisements such as targeted ads or SMS offers.

How Cloud Comfort may disclose your information to

Service providers

Other users
As required by law
With your permission under other circumstances

Your rights as a customer

Access to your personal information
Request correction to your personal information
Request deletion of your personal information

Cookies- We may use cookies to enhance your experience on our website. You may restrict our cookies when prompted.

Third Party Advertising- Cloud Comfort may use third party advertising for our website. We are not responsible for the accurateness of information found on third party platforms.